MirasAI
MirasHealth · Revenue cycle management

We collect patient balances
in your patients' language.

Patient responsibility is now the hardest money in the revenue cycle to collect — and it gets harder when the patient doesn't fully follow the statement, the EOB, or the phone call. MirasHealth works patient A/R in Urdu, Punjabi, Hindi, Gujarati, Bengali, Sindhi, Pashto and Tamil, alongside full-cycle billing in English. We build language technology for these exact languages for a living.

Fig. 1 — Where practice revenue actually leaks

The money isn't lost at submission. It's lost after.

Industry benchmarks show most denied claims are recoverable and most are preventable — yet the majority are never reworked at all, because rework costs staff time nobody has. That gap is the whole business case for outsourcing.

Claims flowing normally Revenue leaking Recoverable

Figures are published US industry benchmarks (MGMA, AMA, and payer-reported denial studies), not MirasAI client results. Your practice's actual numbers come from the free A/R audit.

What we do differently

NLP on the documentation, before the claim goes out

Conventional claim scrubbers check field-level rules: is the modifier valid, is the NPI present. They can't read the note. Our team builds language models professionally, so we read the clinical documentation against payer policy and flag the mismatch that would have caused the denial — before submission, not after.

Applied from our research work
Clinical NLPDocumentation–code alignment Denial pattern modellingPayer rule extraction
Fig. 2 — Patient collections in the patient's language

The bill nobody can explain doesn't get paid.

Insurance pays predictably. Patients don't. Under high-deductible plans, patient responsibility has grown from a marginal share of practice revenue to roughly 15–30% or more depending on specialty and payer mix — and industry figures put around half of it uncollected. Collection probability falls sharply once a balance passes 90 days.

The reason is rarely refusal. It's confusion. A patient who doesn't fully follow a deductible, an EOB, or a coinsurance split doesn't pay — they wait, or they ignore the letter. Add a language barrier and a statement in English, and that balance ages straight into write-off.

So we make the call in the language the patient actually thinks in. Statements, payment plans, hardship conversations, follow-up — handled by staff who speak it natively, from a company whose research work is these languages.

Patient-facing languages
UrduPunjabiHindi GujaratiBengaliSindhi PashtoTamilSaraiki English

Patient-responsibility and collection-timing figures are published US industry benchmarks, not MirasHealth client results.

Built for
South Asian physician practicesPhysicians of Indian origin alone account for roughly 8–10% of US doctors, and AAPI is the country's largest ethnic medical association. We work with practices where the physician, the staff, or the patient panel share that background — and we don't need it explained.
Practices with multilingual patient panelsIf a meaningful share of your patients are more comfortable discussing money in a language other than English, your patient A/R is leaking for a reason no billing dashboard shows.
Small and solo practicesDenial rework and patient follow-up are the first things dropped when there aren't enough administrative hands. That's exactly the work we take.
Fig. 3 — Service lines · end-to-end revenue cycle

Every step from eligibility to cash posted.

01 · Front end

Eligibility & benefits verification

Real-time coverage, co-pay, deductible and authorisation checks before the date of service — the cheapest denial is the one that never happens.

02 · Front end

Provider credentialing & enrolment

Payer enrolment, CAQH maintenance, revalidation and contract follow-up so you can bill in-network sooner.

03 · Coding

Medical coding & audit

ICD-10, CPT and HCPCS coding with documentation review, modifier accuracy, and periodic coding audits against payer policy.

04 · Claims

Charge entry & claim scrubbing

Charge capture with automated and NLP-assisted scrubbing against payer edits before submission.

05 · Claims

Electronic claim submission

CMS-1500 and UB-04 submission through clearinghouse, with rejection triage and same-day correction.

06 · Back end

Payment posting & reconciliation

ERA/EOB posting, contractual adjustment verification, and underpayment detection against your fee schedule.

07 · Back end

Denial management & appeals

Root-cause categorisation, appeal drafting with supporting documentation, and feedback into coding to stop repeats.

08 · Back end

A/R recovery

Aged receivable work-down by bucket, payer follow-up, and recovery of claims previously written off.

09 · Patient

Multilingual patient A/R & statements

Patient balance follow-up, statements, payment plans and hardship conversations — handled in the patient's own language where that's the barrier.

10 · Reporting

Analytics & monthly reporting

Days in A/R, clean claim rate, denial rate by payer and reason, net collection rate — reported monthly, not on request.

Fig. 4 — Engagement process

How we start.

STEP 01

Free A/R audit

We review your aged A/R, denial reasons and payer mix, and show you where the recoverable money sits. No cost, no obligation.

STEP 02

Scope & agreement

Percentage-of-collections pricing agreed up front, plus a signed HIPAA Business Associate Agreement before any PHI moves.

STEP 03

Onboarding

We work inside your existing EHR and practice management system. Credentialing of our team on your systems, and a parallel-run period.

STEP 04

Run & report

Daily claim work, denial rework, and monthly reporting against agreed KPIs with a named account contact.

Fig. 5 — Specialty coverage

Specialties we bill for.

Coding rules, modifier logic and payer behaviour differ sharply by specialty. These are the areas our coders work in.

Family practiceInternal medicinePediatrics Behavioral healthPsychiatryPhysical therapy ChiropracticCardiologyDermatology GastroenterologyOrthopedicsPain management RadiologyAnesthesiologyGeneral surgery OB/GYNUrologyOphthalmology PodiatryUrgent careDME
Fig. 6 — Compliance & data handling

PHI handling, stated plainly.

HIPAA Business Associate AgreementSigned before any protected health information is accessed or transferred.
Access controlNamed-user access on your systems, least-privilege by role, with access logs and offboarding on request.
Encrypted transfer & storagePHI moves over encrypted channels only. No PHI in email, chat, or unmanaged storage.
US entityContracted through MirasAI LLC, an Indiana-registered company (EIN 41-5163762), under US law.

Delivery teams operate from Pakistan under the same access controls and BAA obligations. We disclose this up front — offshore delivery is how the cost advantage exists, and you should know where your PHI is handled before you sign, not after.

Fig. 7 — Why a language-AI company is doing this

We're new to billing. We're not new to hard language problems.

MirasAI is an AI and IT consulting company that builds speech and text systems for languages most models have never seen. That work is peer-reviewed — our corpus for 39 languages of Pakistan was published at LREC 2026 — and funded, with over $500K in research funding raised to date.

Medical billing is, underneath, the same class of problem: unstructured human text on one side, a rigid coded schema and a rulebook on the other, and money lost in the gap between them. Most billing companies attack that with headcount. We attack it with headcount and the NLP tooling we already build.

We'd rather say that plainly than claim a decade of billing history we don't have. Start us on your aged A/R — the bucket already written off — and judge us on what we recover.

Credentials
AAPC / AHIMA-certified coders Our coding team holds professional certification (CPC / CCS). Coding is reviewed, not just entered.
Parent company
$500K+
research funding raised
63
datasets curated & published
LREC 2026
peer-reviewed publication

See the language-data work →

Fig. 8 — Pricing, stated openly

4–7% of net collections. Most practices land at 5–6%.

The US market runs 4–10%, with competitive quotes clustering between 5% and 8%. We price just under that midpoint because our delivery model lets us, not because we've cut anything out of scope.

4 – 5.5%Higher volume, stable payer mix
5 – 6%Typical small to mid-size practice
6 – 7%Complex coding — behavioral health, cardiology, pain management

Your rate depends on specialty, claim volume, average claim value and payer mix. We quote it after the free A/R audit, in writing, before you commit to anything.

What that percentage is taken from
Net collections, not gross chargesWe charge on money actually collected, after adjustments. Charging on gross billed is a common way to make a headline rate look lower than it is. We don't do it.
No setup feeOnboarding, system access and the parallel-run period are included.
No long lock-in30 days' notice, either side. If we don't perform, you shouldn't need a lawyer to leave.
One rate, full scopeEligibility, coding, scrubbing, submission, posting, denials, A/R and reporting are all in. Credentialing is quoted separately because volume varies enormously.
Fig. 9 — Common questions

Pricing, onboarding & compliance.

How much does it cost?
Between 4% and 7% of net collections, with most practices landing at 5–6%. Higher-volume practices with a stable payer mix sit at the lower end; complex specialties such as behavioral health, cardiology and pain management sit at the upper end. We charge on money actually collected after adjustments, not on gross charges — charging on gross is a common way to make a headline rate look cheaper than it is. There is no setup fee, no charge for the initial A/R audit, and 30 days' notice either side.
Do I have to change my EHR or practice management software?
No. We work inside the systems you already use. Our team is credentialed as named users on your existing EHR and PM system, which means no migration, no data export, and no retraining for your front-desk staff.
How do you handle HIPAA and protected health information?
We sign a HIPAA Business Associate Agreement before any PHI is accessed. Access is named-user and least-privilege, PHI moves only over encrypted channels, and we never place PHI in email, chat or unmanaged storage. You contract with MirasAI LLC, an Indiana-registered US entity. Delivery staff operate from Pakistan under the same BAA obligations and access controls — we tell you that before you sign.
What makes you different from other billing companies?
Two things. First, we work patient balances in Urdu, Punjabi, Hindi, Gujarati, Bengali, Sindhi, Pashto and Tamil, not through a translation vendor but with staff who speak them natively — patient responsibility is the hardest money in the cycle to collect, and language is an unaddressed reason it goes uncollected. Second, MirasAI builds natural-language systems professionally, with peer-reviewed research published at LREC 2026, so we apply that to reading clinical documentation against payer policy rather than only running field-level claim edits.
Are your coders certified?
Yes. Our coding team holds professional certification through AAPC or AHIMA (CPC / CCS). Coding is reviewed rather than simply entered, and we run periodic internal coding audits against payer policy so errors are caught as patterns rather than one claim at a time.
Can you work claims that have already been denied or written off?
Yes, and it's usually the best place to start. Aged A/R and previously written-off claims carry no opportunity cost for you — if we recover nothing, you've lost nothing. It also gives us both an honest read on the engagement before you move live claims across.
What size practices do you work with?
Solo providers through multi-site groups. Smaller practices generally feel the biggest difference, because denial rework is the first thing that gets dropped when there aren't enough administrative hands.
What reporting will I get?
A monthly report covering days in A/R, clean claim rate, denial rate broken down by payer and denial reason, net collection rate, and the aging buckets. Sent on schedule rather than on request, with a named account contact for anything in between.
Free A/R audit

Show us your aged A/R.

We'll review your denial reasons, payer mix and aging buckets, and come back with what's recoverable and why it wasn't collected. No cost, no obligation, and no PHI required for the initial review — aggregate figures are enough to start.

Please don't include patient information in this form. Aggregate figures only.